Available Countries
We deliver to Hongkong, Macau, South Korea, Singapore, Thailand,
Eastern Asia, Oceania, South-Eastern Asia / Southwest Asia, North and Central America, United States of America, Middle East, Europe, South America, Africa
via EMS, DHL.
Shipping Fee of EMS
We would inform all the prices of your ordered glassware and the shipping cost to you for your consideration.
All shipping options at a glance.
Conditions, shipping times, and available shipping methods for each country.
※This price is an estimate of EMS.
【Rate schedule（EMS：All Zones）】
http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
| Weight | Asia | Oceania, North America, Central America and the Middle East | Europe |
|---|---|---|---|
| Up to 500g | 1,400 yen | 2,000 yen | 2,200 yen |
| Up to 600g | 1,540 yen | 2,180 yen | 2,400 yen |
| Up to 700g | 1,680 yen | 2,360 yen | 2,600 yen |
| Up to 800g | 1,820 yen | 2,540 yen | 2,800 yen |
| Up to 900g | 1,960 yen | 2,720 yen | 3,000 yen |
| Up to 1.0kg | 2,100 yen | 2,900 yen | 3,200 yen |
| Up to 1.25kg | 2,400 yen | 3,300 yen | 3,650 yen |
| Up to 1.5kg | 2,700 yen | 3,700 yen | 4,100 yen |
| Up to 1.75kg | 3,000 yen | 4,100 yen | 4,550 yen |
| Up to 2.0kg | 3,300 yen | 4,500 yen | 5,000 yen |
| Up to 2.5kg | 3,800 yen | 5,200 yen | 5,800 yen |
| Up to 3.0kg | 4,300 yen | 5,900 yen | 6,600 yen |
| Up to 3.5kg | 4,800 yen | 6,600 yen | 7,400 yen |
| Up to 4.0kg | 5,300 yen | 7,300 yen | 8,200 yen |
| Up to 4.5kg | 5,800 yen | 8,000 yen | 9,000 yen |
| Up to 5.0kg | 6,300 yen | 8,700 yen | 9,800 yen |
| Up to 5.5kg | 6,800 yen | 9,400 yen | 10,600 yen |
| Up to 6.0kg | 7,300 yen | 10,100 yen | 11,400 yen |
| Up to 7.0kg | 8,100 yen | 11,200 yen | 12,700 yen |
| Up to 8.0kg | 8,900 yen | 12,300 yen | 14,000 yen |
| Up to 9.0kg | 9,700 yen | 13,400 yen | 15,300 yen |
| Up to 10.0kg | 10,500 yen | 14,500 yen | 16,600 yen |
| Up to 11.0kg | 11,300 yen | 15,600 yen | 17,900 yen |
| Up to 12.0kg | 12,100 yen | 16,700 yen | 19,200 yen |
| Up to 13.0kg | 12,900 yen | 17,800 yen | 20,500 yen |
| Up to 14.0kg | 13,700 yen | 18,900 yen | 21,800 yen |
| Up to 15.0kg | 14,500 yen | 20,000 yen | 23,100 yen |
| Up to 16.0kg | 15,300 yen | 21,100 yen | 24,400 yen |
| Up to 17.0kg | 16,100 yen | 22,200 yen | 25,700 yen |
| Up to 18.0kg | 16,900 yen | 23,300 yen | 27,000 yen |
| Up to 19.0kg | 17,700 yen | 24,400 yen | 28,300 yen |
| Up to 20.0kg | 18,500 yen | 25,500 yen | 29,600 yen |
| Up to 21.0kg | 19,300 yen | 26,600 yen | 30,900 yen |
| Up to 22.0kg | 20,100 yen | 27,700 yen | 32,200 yen |
| Up to 23.0kg | 20,900 yen | 28,800 yen | 33,500 yen |
| Up to 24.0kg | 21,700 yen | 29,900 yen | 34,800 yen |
| Up to 25.0kg | 22,500 yen | 31,000 yen | 36,100 yen |
| Up to 26.0kg | 23,300 yen | 32,100 yen | 37,400 yen |
| Up to 27.0kg | 24,100 yen | 33,200 yen | 38,700 yen |
| Up to 28.0kg | 24,900 yen | 34,300 yen | 40,000 yen |
| Up to 29.0kg | 25,700 yen | 35,400 yen | 41,300 yen |
| Up to 30.0kg | 26,500 yen | 36,500 yen | 42,600 yen |
Track your order
To track your order, You can check here at the courier’s website.
Procedure for the Compensation of Damages Items
As our products are made of glass which are easily breakable and fragile, please kindly check the products on the day of arrival. We try our best with the packaging to prevent it from breaking but if you receive any items that is damaged during delivery, please kindly contact us immediataly.
Please refer to the steps below and contact us within 7 days upon arrival. We will not be able accept after 7 days upon arrival. We kindly ask for your understanding.
1. Please take photos of the broken item, the outer and inner boxes of the package. Please also keep all it including the packing materials without discarding them.
2. Please send the pictures stated in no.1 and the name, quantity and product code to Kimura Glass Asia.
3. Please visit the nearest post office directly with the outer box, inner box, damaged goods, packaging materials and invoice (show the EMS receipt if you don’t have invoice)
4. Please ask for a damage report and ” Transfer of right to indemnity for loss and refund of postage ” at the nearest post office. Take a picture of the two documents and save the image.
5. Send the photos stated in no.4 to Kimura Glass Asia. After receiving the photo, we will be able to quickly proceed with the insurance coverage procedure at Japan Post.
6. We will resend the goods as soon as possible if we have stock for the products. If we do not have stock, we will refund you the payment of the product.